Law and jurisdiction

Legal Notice: Privacy Policy & Terms of Service

Effective Date: 30 May2024
Last Updated: 8 June 2025

1. Introduction

Welcome to Jötnar Mountaineering ("we", "our", or "us"). We operate the website www.jotnarmountaineering.is and provide guided mountaineering and outdoor experiences in Iceland. This Legal Notice combines our Privacy Policy and Terms of Service to inform you of your rights and our obligations.

By using our website or services, you agree to these terms and our processing of your personal data in accordance with this policy.

2. Privacy Policy

2.1 Information We Collect

• Identity and Contact Information (name, email, phone, address)
• Booking and Travel Information
• Payment Data (processed via secure third-party services)
• Technical Data (IP address, device info)
• Usage and Marketing Preferences

2.2 How We Use Your Information

• To process and manage bookings
• To communicate essential information
• For internal record keeping
• To comply with legal obligations
• With your consent, for marketing communications

2.3 Data Sharing

We may share your data with:

• Tour guides and service providers
• Payment processors (e.g. Rapyd, Valitor)
• Booking platforms (e.g. Bókun)
• Legal authorities if required

We never sell your data.

2.4 Data Retention

• Booking data: up to 2 years
• Financial records: 7 years (legal requirement)
• Newsletter subscription: until you unsubscribe

2.5 Your Rights (GDPR)

You may:

• Access your data
• Request correction or deletion
• Withdraw consent
• Object to processing
• Lodge a complaint with Persónuvernd (www.personuvernd.is)

2.6 Cookies

We use cookies for essential functionality and analytics. You can manage cookies in your browser settings.

3. Terms of Service

3.1 Bookings and Payments

All bookings must be confirmed via our website or authorized partners. Payments are processed securely by third-party providers. Full payment terms are displayed during checkout.

3.2 Cancellation & Refunds

Cancellations must be made in writing. Refunds may vary depending on notice period and tour type. We reserve the right to cancel tours due to safety or weather conditions.

3.3 Liability

Outdoor activities involve risk. Participants must ensure they are physically fit and follow guide instructions. Jötnar Mountaineering is not liable for personal injury or loss unless caused by proven negligence.

3.4 Use of Website

You agree not to use our site for unlawful purposes. We reserve the right to restrict or terminate access at our discretion.

4. Governing Law and Jurisdiction

This Legal Notice shall be governed by the laws of Iceland. Any disputes shall be subject to the exclusive jurisdiction of the District Court of Reykjavík, unless otherwise required by applicable law.

Governing Law and Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of Iceland.

Any disputes arising in connection with this Policy, including any question regarding its existence, validity, or termination, shall be subject to the exclusive jurisdiction of the District Court of Reykjavík (Héraðsdómur Reykjavíkur), unless otherwise required by applicable mandatory law.

🇪🇺 Why this matters under GDPR:

Under the General Data Protection Regulation, individuals may also bring complaints to their local data protection authority within the EU/EEA, so this clause doesn't limit the user's data protection rights — but it does clarify which court handles contractual disputes or interpretation.

Contact Us:
Email: info@jotnarmountaineering.is
Phone: +3548576253
Address: Bustaðavegur 61, 108 Reykjavik

Thank you for choosing Jötnar Mountaineering. Stay safe and enjoy your adventure!